Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
Copper products used for food and beverage consumption are much healthier than products like steel and Teflon. They have a structure that reduces toxins. Furthermore, copper is the best conductor of heat in the food industry (approximately 25 times better than steel). Thanks to this conductivity, copper distributes heat almost equally across its entire surface, while in other products, the area near the heat source heats up more and other areas heat up less. This makes food, coffee, tea, etc., cooked in copper more delicious.
While the use of copper and brass for decorative purposes is a matter of taste, as Copper World, we recommend that everyone have at least one copper item in their home. Copper attracts dust from the environment. This minimizes the accumulation of invisible dust particles in the air where you live, contributing to a healthier lifestyle.
Covid-19 (Coronavirus) can survive on copper surfaces for a maximum of 3-4 months. It offers at least 10 times more protection than other products. This is also a preferred choice for avoiding the current pandemic.
Furthermore, it is both environmentally friendly because it is recyclable, and can be used as an investment. Copper is one of the most valuable metals. Instead of throwing away an old or unwanted item, you can exchange it at a copper store or sell it to one. It will never become waste.
No. Copper products that come into contact with food must be tinned. For other products, tinning is optional. Products used for beverage consumption (such as water or buttermilk) don't need tinning, but due to the perception in our country that "any untinned copper product is harmful," these products are standardly manufactured with tinning. Of course, these products can be made untinned upon special order. Our customers who order products for export, especially those using copper beverages, often request untinned copper products.
There's no definitive answer to the question of when it's time to re-tin a tinned item. If the tin coating has visibly decreased and the reddish copper underneath has become visible, then it's time to re-tin the pan. This time varies depending on the product's intended use, frequency of use, and how it's used. A pan used frequently by a breakfast food eater won't need re-tinned the same way as one used by a family who only has breakfast at home on Sundays. Similarly, there's a difference between using a pan with a wooden spoon and one with a metal spoon. Using a wooden spoon minimizes wear on the tin surface. The frequency of re-tinning also varies depending on the intended use. A teapot used every evening might take longer to re-tin a pan used only on Sundays with a wooden spoon.
There is no harm in leaving food in tinned products. However, if you leave food in untinned products, the acids in the food will interact with the copper, and oxidation (greening) will occur after approximately 6 hours.
As for beverages, there is no harm in keeping them in any copper container, tinned or untinned.
Copper/brass products are generally sold polished in stores. With use, the polish on their surfaces diminishes, and they eventually return to their original color. The original color of copper/brass is slightly more matte. This does not make the copper/brass any less usable or uglier. In fact, many people find this color more natural and prefer it that way.
Those who don't like the natural color can occasionally clean their copper products with a ketchup-lemon water mixture, or use metal polish, which is also sold on our website, or have it polished at a professional metal polishing shop. For customers who don't want to bother with these options, we recommend choosing our nickel, lacquer, or tin-plated products.
Do not use your copper cookware on the stove at high heat or without it inside. Add oil to the pan or pot before it heats up, and avoid using very high heat while cooking. These situations will cause the tin plating to burn and tarnish. Avoid using metal spoons, harsh or acidic cleaning materials that will corrode tinned items.
First, when you first purchase a copper item for food and beverage use, simply washing it with water and dish soap will suffice. This combination will ensure adequate hygiene in subsequent washes as well. After washing, wiping the copper surface with a cloth will prevent dried water stains. Do not use strong bleach or acidic cleaning products to clean copper.
We do not recommend washing copper products in a dishwasher. This will shorten the lifespan of the tin and leave dried water stains on the surface while they sit in the dishwasher after washing. If these issues are not a problem for you, then washing them in the dishwasher is fine.
Simply wipe the dust off your decorative items with a slightly damp cloth.
We only repair and tin copper and brass products. When you hand over your products, we take all your contact information and give you a receipt number. We then call you when your product is ready, and you can come and pick it up with this receipt number. You can also make the payment when you receive your product.
Copper is an element. Although there are different types, its hardness and luster do not vary greatly within itself.
Brass is a harder material than copper. It is an alloy composed mostly of copper and zinc. It also exhibits greater variety depending on the proportion of other elements present (tin, lead, nickel, aluminum, etc.). There are differences between the brass used to make mortars and candlesticks. The choice of brass can vary depending on its intended use.
Unfortunately, as in every sector, there are people who abuse customer trust in this sector as well. Many products made of materials such as zinc alloy, steel, and iron are coated and sold as copper/brass. To avoid such a victimization, we recommend that you first of all avoid shopping from places you don't know or trust.
A skilled coppersmith can tell if a piece is copper by its hardness, color, the sound it makes, or its weight. For those without this experience, we recommend holding a magnet to the piece. Copper/brass will absolutely not attract a magnet. Even if it doesn't attract a magnet, it may not be copper/brass. In this case, to be sure, a small scratch can be made in an inconspicuous area with a sharp tool, and the color of the material underneath can be examined.
Zamak products are harmful to health. They contain carcinogenic substances. We strongly advise against their use, even if they do not come into contact with food or beverages.
Due to its lower price, thin copper items have become more common in stores selling copper products. There are no particular disadvantages to thin copper; all the positive aspects mentioned about copper apply to both thin and thick copper. However, the thicker the copper, the greater the benefits derived from its properties. For example, there will definitely be a difference in taste between food cooked in a thin pot and food cooked in a thick pot. Thick copper conducts heat better and uses it more efficiently. A thick copper item is less prone to bending, warping, or damage. With regular tinning, a thick copper item can last a lifetime. A thin copper item will start to lose its quality after the second tinning, or it won't hold tin as well as a thicker one. As our ancestors said, "You get what you pay for.".
Details are explained on the "Delivery and Return Terms" page.
You can pay with all credit and debit cards. We also offer a bank transfer payment option.
All sales are made through IYZICO. This company provides all security on your behalf.
We do not yet offer international sales through our online store. For international orders, you can send us a message at (+90 544 391 76 93), an email to (info@sanalbakirdunyasi.com), or place an order by visiting our Eminönü store.
We currently offer equipment rentals for many films, TV series, and programs. Pricing varies depending on the rental duration. You can contact us by phone, WhatsApp, or email regarding the equipment you wish to rent and its prices.
You can reset your password by clicking on the "Forgot my password" section on the member login screen.